The City of Boulder seeks an experienced Transportation Maintenance Manager to provide strategic leadership and manage the operations and maintenance of the City's transportation systems. The ideal candidate will have progressively responsible experience in the field of transportation maintenance, maintenance administration, and budget. The successful candidate will have a proven ability to lead, manage, and organize a large workgroup, as well as demonstrated ability to set goals and achieve them.
The Transportation Maintenance Manager functions as a member of the Transportation and Utilities Divisions' management teams and will develop the overall strategy and direction for the transportation maintenance work programs and manage a professional and accountable workgroup focused on continuous improvement and effective and efficient service to the public and internal customers.
**A resume and cover letter, in addition to the online application, is required to be considered for this position.**
**Please also attach a copy of a memorandum or report that you prepared in the last three years and that includes an analysis and recommendation. This is required to be considered for this position**
DUTIES & RESPONSIBILITIES:
1. Lead and manage the Transportation Maintenance workgroups and work programs. This includes the following:
• Determine the overall strategy and direction for the Transportation Maintenance work programs.
• Represent the Transportation group in cross-departmental management meetings.
• Create and support a culture of continuous improvement at all levels of employees and monitors the implementation and impact of continuous improvement activities.
• Collect, monitor, and analyze division metrics regarding programs and services to ensure efficiency, effectiveness, and success and create action plans for improvement as needed.
• Collaborate with the Utilities Maintenance Manager to assure coordinated repair strategies and implementation plans as well as a shared understanding of work quality.
• Develop and integrate policy direction into day-to-day work as well as into long-term work programs. Determine policies and procedures needed to help achieve goals.
• Identify and develop new programs and services and evaluates new technology as needed to provide efficient and effective service.
• Oversee information technology (including Global Positioning Satellite (GPS) and Vehicle Tracking program) and make decisions about use of new technologies in the Transportation work programs.
• Oversee the development and implementation of safety and training programs in Transportation Maintenance in cooperation with Safety and Compliance Manager. Monitor training and work results, including reviewing and evaluating accidents, injuries, and claims.
2. Manage and supervise workgroup employees and supervisors according to the supervisory paragraph below. This also includes the following:
• Execute the work of the Transportation Maintenance group through the work group supervisors.
• Troubleshoot problems and provide guidance on resolution, to communicate work goals and plans, to advance a culture of continuous improvement, to review work progress, to assure quality work products and to determine resource needs.
• Oversee and guide employee performance throughout the Transportation Maintenance group working with the Supervisors. Oversee employee corrective action processes and outcomes; provide guidance, leadership and is involved as needed on all bargaining unit issues and concerns and any formal grievances.
• Serve as an escalation point for employee relations issues and coach Supervisors on effective employee management and final oversight for contractors and contracts to ensure project specifications are being followed.
• Support a culture of two-way dialogue and ensure all division employees receive timely and relevant information. Communicate information from management to employees directly and through the Supervisors in an accurate and supportive manner.
• Involve employees in decision-making processes, seek employee's ideas and input, encourage employees to be productive and to produce high quality work, recognize and work with differences between employees and their work styles.
3. Perform and manage administrative functions of the organization including:
• Prepare and manage the budget for the Transportation Maintenance group to ensure the effective, efficient expenditure of allocated funds. Evaluate trends and anticipate issues in collaboration with other managers and directors. Oversee financial transaction processing, including authorization of payments and billings. Determine materials and equipment expenditures. Purchase vehicles and equipment.
• Optimize the use of resources by exploring options and implement those that best accomplish work tasks.
• Oversee the implementation of new work programs and data bases and other computerized work programs.
• Conduct and oversee analyses and studies as necessary to address current and potential future issues within the infrastructure under management.
• Analyze and interpret the transportation, bikeways, greenways, median, flood management, and graffiti control data, evaluate processes for effectiveness, efficiency and cost, and coordinate optimization.
• Ensure that the transportation, bikeways, greenways, median, and flood management systems maintain compliance with City, County, State, and Federal regulations.
• Monitor the management of software programs and ensure the effective response to requests and issues submitted through that system.
• Work closely with the planning and engineering functions to identify long-term issues and opportunities and to support the planning and execution of projects.
• Collaborate with the Capital Improvement Projects group to ensure the coordination of transportation maintenance support.
• Analyze, develop and prepare material and data and serve as an advisor for advisory boards and City Council on transportation maintenance; make recommendations and presentations as appropriate.
• Oversee consultant contracts and participate in the hiring and supervision of consultants.
• Testify in court on the City's behalf in claims against the City for transportation maintenance activities.
• Ensure the development and implementation of proper maintenance records.
4. Plan, develop, direct and coordinate the goals and objectives of the transportation groups with other city work groups, divisions, and departments including:
• Perform and facilitate strategic planning, master planning, and policy development related to Transportation Maintenance.
• Provide information and input to project engineering on needed streets, bikeways, greenways, median, flood, and graffiti control system repair, replacement, and rehabilitation.
• Implement applicable broader city initiatives, strategic programs, policies and plans.
• Provide technical expertise and advice on street, bikeways, greenways, median, flood, and graffiti control issues.
• Ensure compliance with city permitting requirements and other applicable ordinances.
5. Provide technical guidance, direction, and training for all aspects of streets, bikeways, greenways, median, flood, and graffiti control maintenance including:
• Develop and review on an ongoing basis the skill and training requirements for staff.
• Ensure that required training has been identified and completed.
• Take the lead in investigating and provide information on legal claims.
6. Provide excellent service to internal and external customers, including:
• Compile and prepare information and reports in response to the public, departmental, media, or other requests and manage public processes as required.
• Coordinate and review work programs and projects with other departmental divisions and workgroups, as well as with other departments and government agencies to ensure work is completed cooperatively and efficiently, and to ensure that resources and assistance are provided as needed and as appropriate.
• Provide input regarding maintenance needs and concerns related to transportation development reviews and projects. Oversee and approve maintenance projects performed by the Urban Drainage and Flood Control District.
• Assure maintenance supervisors are informed and in compliance with city permitting and ordinance requirements for work performed by city crews and contractors.
• Develop and implement communication plans and public processes for connection and input/feedback opportunities with the public and others regarding work programs and plans.
• Make presentations to City departments, community organizations, and other local governments.
7. Perform related duties as required by management to meet the needs of the City.
8. Take proper safety precautions, anticipates unsafe circumstances, and acts accordingly to prevent accidents. Responsible for the safety of self, others, materials, and equipment. Use all required safety equipment.
Generally, duties and responsibilities are listed from most to least critical or time consuming.
REQUIRED MINIMUM QUALIFICATIONS:
Bachelor's degree in Management, Public Administration, Engineering or related field, plus a minimum of ten years progressively responsible supervisory experience including experience in the fields of transportation maintenance, maintenance administration and budgeting. Excellent verbal and written communications skills, including the ability to deal tactfully and effectively with the public. Proven ability to lead, manage, and organize a large workgroup, as well as demonstrated ability to set goals and to achieve them. Demonstrated ability to identify clear standards and expectations for employee work performance, and ability to monitor work performance and track qualitative performance measures. Demonstrated ability to plan, coordinate, and supervise the work of front-line supervisors and maintenance personnel and to provide quality control for technical work competence. Project management skills, including the ability to coordinate and monitor the work of others. Work experience (five years minimum) demonstrating ability and initiative to work independently with minimal supervision, to assume responsibility, to prioritize and resolve problems, to work under pressure, to formulate procedures, to train and motivate staff, to pay close attention to detail, and to carry plans and programs to completion. Demonstrated skill in establishing and maintaining effective working relationships at all levels of an organization. Demonstrated knowledge and proficient use of computers and associated software programs including but not limited to word processing, spreadsheets, electronic mail, database programs, and one-year experience with GPS and GIS systems. Knowledge of safety issues related to transportation maintenance activities. Valid driver's license. Have and maintain an acceptable motor vehicle record and criminal history record. Ability to respond to emergency situations and after normal work hour needs.
DESIRED QUALIFICATIONS – In addition to the required minimum qualifications:
Previous experience managing public works assets including operations, maintenance and capitol. Previous experience within a local government. Knowledge of Colorado Commercial Drivers License requirements. Bi-Lingual, English/Spanish.
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