Manage the quality assurance department in accordance with organizational policies, initiatives, and goals. Ensure the effectiveness of Windings’ quality management system in accordance with ISO 9001 and AS9100 standards. Identify, analyze, and implement improvements in quality systems to meet all customer requirements.
Maintain certification to AS9100/ISO 9001, which includes evidence of continual improvement in the results of company quality management system.
Establish and maintain quality certifications such as NADCAP as required by customers. Establish and maintain required customer designated quality representatives.
Create and maintain a skilled quality workforce.
Provide leadership and direction for assigned personnel. This includes providing day-to-day communication and guidance, goal setting, performance feedback, on-going training, discipline, and documentation of relevant events and occurrences.
Establish quality metrics and ensure employees’ understanding of key quality metrics and continual improvement targets.
Develop and implement key processes for preventive and corrective action and improving the company ability to meet quality, cost, and delivery targets
Manage development of procedures and practices for sampling and inspection plans, root cause analysis, calibration of equipment, etc.
Direct and oversee communication with customers and/or customer service regarding customer returns.
Manage and drive continuous improvement of process, product and service quality levels as requested.
Lead and/or participate in activities to determine root causes and propose solutions.
Meet company, department and/or individual goals as documented in the individual development plan and/or annually established metrics/goals.
Work with other departments to ensure delivery to customer’s expectations, including product quality, production output, cost reduction, documentation requirements, and quality system compliance.
Recommend required staffing levels to meet customer expectations. Hire high performing talent to improve department performance.
Perform other duties as requested.
Education: This position requires a degree in the engineering or quality field or a related area, and experience in a manufacturing environment compliant with a quality management system that has been subject to third-party audits. Equivalent experience will also be considered in place of a degree.
Experience: Minimum 5 years of related experience are required.
Skills: Familiarity with common statistical methodologies and techniques such as SPC, Control Plans, 8D, 5 Why’s, DMAIC, PPAP, FMEA. Familiarity with Lean and Six Sigma concepts and methods. Strong communication skills and demonstrated success in a supervisory/managerial capacity.
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is frequently required to use hands and fingers to handle or feel; frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. The employee is regularly required to stand and walk. Specific vision ability by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Other requirements: Occasional travel (up to 10%) may be requested. Because employees in this position must handle information covered by the International Trade and Arms Regulations (ITAR) and Export Administration Regulations (EAR), successful applicants will be required to verify their identity and their status as a U.S. citizen or national, U.S. lawful permanent resident, or person granted refugee or asylee status in the U.S.
Windings Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. Windings is committed to providing all employees a workplace that is free of any discrimination or harassment.
Windings Inc. is headquartered in New Ulm, Minnesota, with domestic and international production facilities and capabilities. Windings maintains the highest standards in manufacturing, engineering, material management and concept development while achieving a global presence in the industry. Founded in 1965. Industrial, Aerospace, and Defense markets make up the majority of the business today.
In 1998, Windings Inc. formed an ESOP (Employee Stock Ownership Plan) for a planned purchase and transition of Company stock to the employees of Windings. The higher sense of responsibility that comes with employee ownership has made Windings even more responsive to customer needs and encourages innovation to bring greater value to its customers. In 2008, the company became 100% employee-owned.
At Windings, we value each employee owner. We are committed to providing our owners with a stable work environment and providing equal opportunities for learning and personal growth. Creativity, innovation, collaboration, teamwork, continuous improvement, and valuing differences are an important part of our culture. Employees work together to improve processes, and we value the dedication they have for their company.