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UNC Charlotte College of Engineering

Charlotte, North Carolina

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JSI

Charlotte, North Carolina

Rivers & Associates, Inc.

Greenville, North Carolina

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Little Diversified Architectural Consulting Inc.

Durham, North Carolina

Developmental Associates

Chapel Hill, North Carolina

Developmental Associates

Chapel Hill, North Carolina

Developmental Associates

Apex, North Carolina

Little Diversified Architectural Consulting Inc. Logo
Little Diversified Architectural Consulting Inc.

Durham, North Carolina

Salas O'Brien

Nationwide

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Orange County Utilities Solid Waste Division

Orlando, Florida

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Structural Rehabilitation Group, LLC

Gaithersburg, Maryland

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Watry Design, Inc.

Irvine, California

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Western Area Power Administration

Lakewood, Colorado

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City of Austin

Austin, Texas

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City of Turlock, California

Turlock, California

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National Nuclear Security Administration

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Colorado Springs Utilities

Colorado Springs, Colorado

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Little Rock Water Reclamation Authority

Little Rock, Arkansas

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Meggitt

North Hollywood, California

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Gilbarco Veeder-Root

Greensboro, North Carolina

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Texas New Mexico Power

Alvin, Texas

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Global Engineering Solutions (GES)

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Chief Customer Experience Officer
PURPOSE OF POSITION The Chief, Customer Experience Officer will oversee the strategic planning, development, and implementation of the SCRRA’s communication and marketing plans, campaigns, and activities to align with the Agency’s vision and goals. This position will be responsible for bringing the Agency’s message to the public, driving public awareness, and increasing ridership. Additionally, this position will provide oversight and leadership for SCRRA’s Customer Experience Unit, which includes Customer Relations. DISTINGUISHING CHARACTERISTICS This job description is not part of a job series. SUPERVISION EXERCISED AND RECEIVED Receives general oversight from the CEO and Board of Directors.


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