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FDH Infrastructure Services, LLC Logo
FDH Infrastructure Services, LLC

Raleigh, North Carolina

Illinois Department of Transportation

Springfield or Chicago, Illinois

City of Greeley - Greeley, CO

Greeley, Colorado

NEW! NEW!
Chemours

Fayetteville, North Carolina

NEW! NEW!
A&F Engineering Co., LLC Logo
A&F Engineering Co., LLC

Indianapolis, Indiana

NEW! NEW!
A&F Engineering Co., LLC Logo
A&F Engineering Co., LLC

Indianapolis, Indiana

NEW! NEW!
Excel Linen Supply

Kansas City, Kansas

NEW! NEW!
City of New Braunfels Logo
City of New Braunfels

New Braunfels, Texas

NEW! NEW!
Northshore Utility District

Kenmore, Washington

NEW! NEW!
Metrolink Logo
Metrolink

Pomona, California

Emtec Consulting Engineers Logo
Emtec Consulting Engineers

Ronkonkoma, New York

Alameda Municipal Power/City of Alameda

Alameda, California

Rural Innovation Strategies Logo
Rural Innovation Strategies

Santa Fe, New Mexico

The Dyson Corporation Logo
The Dyson Corporation

Painesville, Ohio

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

Source Advisors Logo
Source Advisors

Nationwide

Mason County PUD No 1 Logo
Mason County PUD No 1

Shelton, Washington

University of Nevada Las Vegas Logo
University of Nevada Las Vegas

Las Vegas, Nevada

Nemera Logo
Nemera

Buffalo Grove, Illinois

The Hong Kong Polytechnic University, Department of Industrial and Systems Engineering

Hong Kong, Hong Kong, China

Water-Right (an A.O. Smith Company) Logo
Water-Right (an A.O. Smith Company)

Nationwide

Eurofins/TestOil Logo
Eurofins/TestOil

Strongsville, Ohio

Oregon Department of Transportation

The Dalles, Oregon

San Francisco Public Utilities Commission (SFPUC)

San Francisco, California

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Chief Customer Officer
NATURE AND SCOPE:  The Chief Customer Officer is responsible for the customer service functions of the utility including customer contact and call centers, meter to cash process, key accounts, and customer programs.  The CCO is responsible for leadership, innovation, governance, and management of the company's operational and strategic plans for customer care functions.  LEVELS OF POSITIONS/DEPARTMENTS/WORK GROUPS SUPERVISED/DIRECTED:  Leads functional teams for the areas of contact and call centers, meter to cash process, key accounts, field services, metering, and customer programs.  ESSENTIAL DUTIES (Direct and/or Delegated):  Effectively leads cust


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